How to force cancel change?

[omkar2]

I need to force cancel a change request, is there any script to it & where to run it?

[Mike Allen]

If you want to delete it:

var change = new GlideRecord('change_request');

change.get('<sys_id of change>');

change.deleteRecord();

[omkar2]

Hi Mike,

After running the script I get an error:

Operation against file 'change_request' was aborted by Business Rule 'Check if CI has valid AG & SG^ae9dee2b6f760a80fd2230444b3ee4f8'. Business Rule Stack:Check if CI has valid AG & SG

Background message, type:info, message: <p><span style="color: #ff0000;">  Submit aborted.  An Approval Group and a Support Group are required for Change Request.</span></p>

*** Script: change_request

Please help. Thanks

[omkar2]

Actually, I want it force closed

[Mike Allen · Accepted solution]

change.setWorkflow(false); before your update(); statement.

var change = new GlideRecord('change_request');

change.get('<sys_id of change>');

change.setWorkflow(false);

change.state = 4;

change.update();

[omkar2]

Thanks a ton. U r a Saviour