How to generate incident number after submit the form?

[suresh kumar6]

Hai

[Goran WitchDoc]

I think what you are looking for is that if you don't submit the form, the number shouldn't be reserved. Here is a link where you configure it: Prevent numbering gaps | ServiceNow Docs

//Göran

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[Harini4 · Accepted solution]

Hi ,

you can do the changes in system properties:

Procedure

1. Navigate to System Properties > System.
2. Set the property Assign a task number only upon insert (prevents unused numbers), glide.itil.assign.number.on.insert, to true.
3. Click Save.

Or you can  write  After BR to create Inc number only after creating a record