Resolved! How to create
Hello Friends, I have some for some testing purpose.How to do it /Please suggest
Forum Posts
HI All
HI All, This Question Related to Standard Change Form. I Have Create Create Two Fields1. old Change Number- it's Ref Field to Change table2.Planned end date - it's using Dot Walking above two Fields show to only one standard templated. it's fine work...
Resolved! How to create copy
Hello friends, How to do it. Please suggest. Thank you
Meta search
Hello All,AI Search is interfering with our Meta search. When we turn on AI search then Meta search are not working properly.Does any one have any idea?
I have created word cloud widget but tred lines not showing correct
I have created word cloud widget and result is showing like following But I want tread lines as belowPlease help
Enhancing Privacy Displaying ‘Anonymous’ Usernames for Confidential Requests
We have a new requirement for the requested item form: when the ‘confidential’ field is set to ‘yes’, the ‘user name’ should appear as ‘anonymous’ in the ‘activities’ section. Could you suggest a solution that doesn’t involve DOM manipulation? I hope...
SLA Definition Sanity Check
Greetings, I have an SLA Definition based on my company's Application Support tiering system, so a little more complex than I'd like to see, but I wanted to get the community's opinion on the following SLA Definition to ensure it's calculating corre...
Confidential setting
Hello Community, Hope you are doing well! We received the requirement to display the 'user name' as 'anonymous' in the 'activities' for the requested item form if requestor select the 'confidential' field value as 'yes'. is there any solution without...
CMDB CI Request approval
Hi all, I have a requirement in change , based upon the selection of CMDB CI group Request needs to go to Particular CI Approval group How can i achieve this Approver group is change_approver how can i sent request to the particular group
Database View Help!
Hello,I need RITMS for a particular period and find out if they have attachments or not. Since "sys_attachment" table is not reportable. I'm creating a database view but not sure how to proceed. Below is so far I've reached. Please help. TIA
Confidential settings
Hello Community, Hope you are doing well! We received the requirement to display the 'user name' as 'anonymous' in the 'activities' in the requested item form if requested select the 'confidential' field value as 'yes'. is there any solution without...
Create Report on sctask table for 10 business days before created date
Hi,I need to prepare below 2 reports and then calculate percentage using a formula indicator:I have a catalog item with 2 variables : joining date and target date1. First report should show all SCTASKS created 10 business days (excluding Sat, sun and...
Resolved! Passing sys id from BR to Script include
Hi Team, I have a clarification that am putting forth to our expert snow family. So, i have a Business rule and am calling a Script Include from BR. Will current.sys_id work on SI for further usage without even passing the current object to BR on the...
Resolved! Restrict duplicate entries
Hi all,i have a requirement when a record is updated in sc_item_variables_task table (MRVS) it is creating duplicates here is the script they used after insert business rule (function executeRule(current, previous /*null when async*/) { var qList = [...
Resolved! Incident query business rule and ACL with GlideRecord
I have an ACL in ServiceNow with a Read operation that runs on the Problem table. The advanced condition of this ACL contains a script with a GlideRecord to the Incident table. However, there is one out-of-the-box (OOTB) query business rule called 'i...
