How to get the previous value of the field in Business rule

[Venkatesh7]

 Now field value is blank now in the change state is completed I want the previous value the field

How to retrieve the pervious value for the field attribute .

[siva_]

Hope this screenshot from the docs helps, you can access the previous value of a field in the business rules and then you can build some conditions as required for  your use case.

But your question is if you want the value that was stored before in the record , and due to some reason ,on change complete, the value is getting cleared , you can access it from the show xml action on the record menu or from the audit history of the record.

Mark this response as correct and helpful if that really helps.

[Venkatesh7]

HI siva 

Could you please send me the code It makes helpful for me

Thanks,

Venkatesh

[Shailesh Bachha · Accepted solution]

Hi @Venkatesh ,

Please try "After" business rule with "Insert / Update" method to get new and old value of CI

its implementation will look like as 

Please mark Correct and Helpful if this helps you anyway

Regards,

Shailesh Bachhav