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‎03-18-2019 01:38 PM
Hello,
I am trying to get the count of all record that matches the query condition. When I use the below script, the count is always being '1' even though there are 1+ records that matches the condition. I am I missing anything? Please suggest.
var count = 0;
var gr= new GlideAggregate('cmdb_ci_db_mssql_instance');
gr.addAggregate('COUNT');
gr.addQuery('sys_id', 'IN', instances);//This variable holds 1 or more record sys ids
gr.addQuery('install_status',7);
gr.query();
while(gr.next()){
instanceCount = gr.getAggregate('COUNT');
gs.print(instanceCount);
}
This time I have 2 records that matched the condition
Output:
*** Script: 0
*** Script: 1
*** Script: 1
*** Script: 0
Expected Ouput: 2
My expectation is that these records are queried one after one that's the reason I am getting individual record's count. Is there any way to count all looped records and combine and output as 2? Thanks
Solved! Go to Solution.

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‎03-20-2019 09:17 AM
here we go
var count=0;
var rcount;
var gr = new GlideRecord('cmdb_rel_ci');
gr.addQuery('child.sys_id','d53a14fddbd8330080e0a08a48961902');
gr.query();
if(gr.next())
{
gs.print(gr.parent.getDisplayValue());
var gr2 = new GlideRecord('cmdb_rel_ci');
gr2.addQuery('parent.sys_id',gr.parent);
gr2.query();
rcount=gr2.getRowCount();
while(gr2.next())
{
if(gr2.child.install_status== 7){
count++;
//gs.print(gr2.child.install_status);
}
}
}
if(rcount == count)
{
gs.print('hey harsh please update the database');
}
else
{
gs.print('no need to update the database');
}

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‎03-19-2019 07:47 AM
I don't have anything in that CMDB table so I tried it with incident looking for assigned_to in list of sys_id and it works fine. Try this:
var gr= new GlideAggregate('cmdb_ci_db_mssql_instance');
gr.addAggregate('COUNT');
gr.addQuery('sys_id', 'IN', instances);//This variable holds 1 or more record sys ids
gr.addQuery('install_status',7);
gr.query();
if(gr.next()){
gs.print(gr.getAggregate('COUNT'));
}

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‎03-19-2019 07:51 AM
Thanks for looking into this Brian. Instances variable is key here. Values in this variable comes from another glide record. Below is the complete script.
var rel2 = new GlideRecord('cmdb_rel_ci');
rel2.addEncodedQuery("type=55c95bf6c0a8010e0118ec7056ebc54d^child.sys_class_name=cmdb_ci_db_mssql_instance^parent.sys_class_name=cmdb_ci_database^parent.sys_id="+db+"");//db variable holds one database record
rel2.query();
while(rel2.next()){
var instances = rel2.child;
var instCount = rel2.getRowCount();//this is giving me the correct count in this case 3 count
var inst = new GlideRecord('cmdb_ci_db_mssql_instance');
inst.addQuery('sys_id', 'IN', instances);
inst.addQuery('install_status', '7');
inst.query();
while(inst.next()){
var instanceCount = inst.getRowCount();//always gives me 1 as count
if(instCount == instanceCount){
//do something in this loop
}
}
}

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‎03-19-2019 08:12 AM
So you said instance was going to be a list of sys_id but because it is in a while loop you will only get one sys_id. I'm not 100% sure what you are trying to do but maybe in your first while loop you need to make you instances an array (declare var instances = [] before the while loop) and then do instances.push(rel2.child);. I would then end this while loop and do you second glide record query where inst.addQuery('sys_id, 'IN', instances);
you may need to do instances.toString() or instances.toString().split(',');

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‎03-19-2019 08:38 AM
I tried this approach and it just gives me just one record.
var db = "981bba741b4437889ed265b82d4bcbba";
var instances = [];
var rel2 = new GlideRecord('cmdb_rel_ci');
rel2.addEncodedQuery("type=55c95bf6c0a8010e0118ec7056ebc54d^child.sys_class_name=cmdb_ci_db_mssql_instance^parent.sys_class_name=cmdb_ci_database^parent.sys_id="+db+"");//db variable holds one database record
rel2.query();
while(rel2.next()){
instances.push(rel2.child);
}
//gs.print(instances);
var instCount = rel2.getRowCount();//this is giving me the correct count in this case 3 count
var inst = new GlideRecord('cmdb_ci_db_mssql_instance');
inst.addQuery('sys_id', 'IN', instances.toString().split(','));
inst.addQuery('install_status', '7');
inst.query();
while(inst.next()){
var instanceCount = inst.getRowCount();//always gives me 1 as count
gs.print(instanceCount);
}

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‎03-19-2019 08:48 AM
Then you query is only returning one record. Try going to to cmdb_ci_db_mssql_instance list or records and doing a lookup of sys_id start with 1st sys_id or sys_id strat with 2nd sys_id and install_state = what ever 7 is equal to and see how many record you get back.