UI Action to trigger assessment on Release
Hi All, Created Assessment type and need to trigger it using UI action on Release form. I tried but it not working at all. Please if anyone can help me with this. RegardsNisha
Forum Posts
Is it possible to place the Exported files from ServiceNow to Mid server in different folder
Hi , There is a requirement to place the exported files from ServiceNow to place in the different folder (import$\hosting\Export\) or (D:\Import\VMware\Export\) rather than the mid server installation path (D:\ServiceNow\Agent\ServiceNow MID Server I...
Stage field is showing backed value instead of Label
Hello Folks I'm currently using a Flow and Subflow for a catalog item. While I'm setting the RITM's stage as 'Fulfilled' in Subflow after the approval. It is showing 'fulfilled' which 'fufilled' is not on the dictionary. I'm selecting stage label...
Resolved! Is change request close automatically like incident
Hello, I just wanted to know if is there any OOB functionality exists as an incident for a Change request closes automatically after some days or we need to write the custom script for that Thanks,Atik Bagwan
Resolved! How to add the Requested By user into SC_Task watch list by using workflow script
Hi, I have created the workflow with two create task activity. Now I want to autopopulate watchlist with the Requested_By user name on Task 1. How to achieve this By using workflow script? Thanks in Advance,Rajesh Bandila
Show dialogue box for the field on the form within the agent workspace
We created a onchange /onload client scripts to show dialogue box below the account field on some condition it is working as expected within the platform but not in the agent workspace.
create database view that combines combines two table
Hi All,we have one requirement, We need a table view created that combines playbook_checklist_task and the work_request tables (outer join on the First Reported By field) so that we can see work requests created from tasks in a list of tasks. It wil...
URGENT: Query Script
Hi Community, I am landed in a situation where I am unable to correct my script to allow access to users for particular RITMS. Scenario:There are few items under Category "Restriction" and when any of these items are requested then the RITMs should o...
Resolved! HI All
HI All , I Have one question Related to catalog Form I Have Two Fields 1.DATE Field2. Due date For Example :Whenever user select Future Date then auto fill Due Date Difference Thanks
In ATF i have created one ATF i want to run that every day morning 10AM IST and save the results
Hi,In ATF i have created one ATF i want to run that every day morning 10AM IST and save the results. 1. Any possibility in SNOW do we have a option of Scheduled Jobs under the ATF , if yes how can we configure and how the results will be stored/where...
Getting an error “Invalid participants xyz and abc : Please add valid participants to start chat” when initiating Teams chat
We are trying to integrate MS Teams with ServiceNow. We have followed below only steps from ServiceNow doc link - docs.servicenow.com/bundle/rome-employee-service-management/page/product/sn-teams/concept/setup-sn-ms-teams-single-tenant.html Installed...
Resolved! Need Helps With Scripts Compiler Error
Please I need help identifying and correcting possible errors in the following scripts because it's not getting saved: level1 = current.variables.add_guest_details.getLevel('1');if! level1.place_of_birth.nil() {var level1name = level1.avi_last_name +...
Resolved! comma seperated email in servicenow script
Hello experts, consider variable 'a' storing the valuesa=39b052153737560039ad04e954990e47,d10f98a41bc00c90326698271d4bcbf8a stores the sysid of users. It can store 1,2 , n number of sysids; I need to create variable which will store the email ids of...
how to remove empty space when the widget is hidden based upon role in service portal
Hi,I have hidden one widget based upon the role. The users who is having that particular role, cannot see that particular widget. But the thing is , you can see white space as it is hidden. Is there any way to auto-tailor the widgets or removing the...
FAQ is not visible to users
we have configured the user criteria on the knowledge base level,in can contribute we are ignoring china users to edit the articles,using can read criteria we are displaying the articles to china users.but i have created FAQ article these are not chi...
