How to grant access to extended task table?

jaubert
Tera Guru

I created a custom table that extends to a task table.  I have a workflow attached that creates tasks.  I'm trying to figure out how to grant access to the tasks that are created for the custom table.  I did a debug security session and I am thinking that I either need to create an ACL that grants this user access to the task table OR grant the user a specific role.  Any help would be appreciated with understanding this.

 

find_real_file.pngfind_real_file.png

 

This is what the user sees when she opens the record.  The related task list is empty for her, but I see it on my end.

find_real_file.png

9 REPLIES 9

What is for the read ones?. snc_internal is already given to all the internal users in Servicenow

Read is admin, snc_internal, and public.

Interesting! Can you open the custom table as an admin and then go to configure security rule and show match the read ACL present on the record.

Kindly share the screenshot.

Regards,

Deepankar Mathur

 

All the ACLs should be restricting the user someway or the other. Check only for table level ACL

find_real_file.png

They are the same.  Public, snc_internal and admin.