Resolved! Synchronous and asynchronous import sets
Hi All What are Synchronous and asynchronous import sets? Thanks Amit Dalal
Forum Posts
Resolved! How to restrict DATE field range upto 12 months from Current Date
Hi this script is working in ITIL view, not working in Portal Onchange: expiry UI type:All var date=new Date(getDateFromFormat(g_form.getValue('expiry'), g_user_date_format));var future_date=new Date(new Date().getTime() + 60*24*365*60000);if(da...
Forms: Users able to submit form with blank mandatory fields
We have come across several instances in various applications where users were able to submit records without filling in mandatory fields. All tests which have been performed show the forms as working per design. The users themselves have no recollec...
Customising Resolution Shaper (timeline) to incident table
Hi guys I want to use "resolution Shaper (timeline)" on the incident form. There is a really small docs about that: https://docs.servicenow.com/bundle/kingston-customer-service-management/page/product/customer-service-management/task/use-case-timeli...
Resolved! The request widget in the header menu displays the count of incidents and service request but I wish to display count of RITM'S or any other ticket for the logged in user.
The count for requests displays 3 (request + incidents) but it is expected to be 5 (requests + incidents + ritm's/ any other ticket from any table of the logged in user.)Please help!Thanks Priya
How to set Target field in Email Log?
Hi All, I am replying to an Email into Servicenow. However, the ticket is created but the Target field is blank. Any help is highly appreciated.
Resolved! Running time of Fix script
I am going to run a Fix script to rename all attachments file name (lakhs of records). I would like to know how long it takes approximately? any running limit for fix script? Because I was trying to get the count of qualified records but that itself...
How do I get my Survey comments on my report?
I have used this link to guide me through building a report to view survey results. https://community.servicenow.com/community?id=community_blog&sys_id=ee1e626ddbd0dbc01dcaf3231f961923 The part I can't figure out is how to pull the info from the tex...
Resolved! task_editor role? Can anyone shed some light on this?
Please explain (in layman’s terms) what the following roles are and what they allow: Task_editor I’ve found that the role can “edit protected task fields”, but no further data. What fields on task are protected?
Resolved! Can I add a Related List to a sys_popup view?
I have a request to add a Related List to a Reference popup. When a user is looking at a form where there is a User Reference field, when they click the info button to see a popup of that record they want to display a Related List of the groups that ...
Display the array values from client script to the log
Hi, I have the below Script include that pulls the onboarding applications that were given access when an employee is onboarding. var GetApps = Class.create();GetApps.prototype = Object.extendsObject(AbstractAjaxProcessor, { getApplications:function...
Translating Service Catalog Variables
I am trying to configure snow for multiple languages and have installed the german plug in. When I view a Catalog item in either UI or ESS site the standard cat item field names are displayed in german but catalogue variables are not. Has anyone appl...
java class com.glide.ui.portal.RenderReport
Where can I find "java class ReportRender" or com.glide.ui.portal.RenderReport
g_scratchpad variable how to use in business rules if anyone explain it?
How to use g_scratchpad variable in business rule pls explain with example
Resolved! Adding a url link in the UI messages to use it on service portal.
Hello, Is there a possibility to add a url clickable link in the system ui -> messages and use that to show on the service portal in a widget. Thanks,
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