How to grant Access to view Survey results of a particular survey

[venugopalkottap]

As an admin, i create a survey for a department, but I want that department admin to view results of the survey that was created for that particular department. I have checked with HI but they said this needs to be logged as an enhancement. This will be a generic requirement for any survey that you create. Does anyone has a similar need and they achieved it with customization?

[jxsaxton421]

Any update from this?

[kashifansari07]

Hello Venu,

Were you able to control the visibiliy of survey responses only to their owners or a specific group? i have the same requirement where i need to restrict ITSM vs CSM Surveys

[jxsaxton421]

I am running into this situation too and filed a request on the enhancement portal. I am not sure why users don't have an easy way to see their own surveys that they completed.

I was able to find the code that hides the survey and gives the completed message, however if you remove it from the UI page assessment_take2.do, it shows a blank page.

[venugopalkottap]

You could create a report for a particular survey using the survey_results table and share that with the Owner. 

[Balaram4]

Hi venu, Try this by Giving a role to the department admin, as "assessment_admin" available OOB in service now, check once. Hopefully it works , if not schedule a report on (asmt_metric_result) table and do dotwalking in filter conditions(metric.assessment.method.is survey), And select the department you are looking for, so that results you want to provide can be taken. Please hit helpful or correct answer if my solution really met your requirements.