How to hide a Related Tab and sections from the RITM form using a UI Policy script.

[kjain]

How to hide a Related Tab and sections  from the RITM form using a UI Policy script.

when a particular catalog item is used, the the RITM generated should hide few of the fields, sections and related list and tabs on the form.

 I have written the code like below in UI Policy Run script

function onCondition() {
g_form.setDisplay('request', false);
g_form.setDisplay('location', false);
g_form.setDisplay('cmdb_ci', false);
g_form.setDisplay('priority', false);
g_form.setDisplay('u_ritm_category', false);

g_form.hideRelatedList('u_vendor_id_reference', true);
//g_form.setDisplay('u_vendor_id_reference', false);

Thanks!

[Matthew Smith]

Hi

Untested, but the Docs site shows the hideRelatedList function does not accept a boolean parameter. Give this a try instead:

g_form.setSectionDisplay('manual_approval', false);
g_form.hideRelatedList('u_vendor_id_reference');

- Matt

[Suseela Peddise]

Hi,

As per the screen shot, Vendor ID References is a embedded list. So use below code to hide embedded list. 

Make sure you uncheck Isolate Script field i.e set isolate script field to false on client script/UI policy. 

var list = $$('div[tab_caption="Vendor ID References"]')[0];
if(list.hasClassName('embedded')){
list.hide();
}

For hiding related list

g_form.hideRelatedList('<<related list name>>'); //replace the related list name

Please see below link for more information

https://www.servicenowguru.com/scripting/client-scripts-scripting/hiding-related-lists-embedded-list...

Hope this helps!

If I have answered your question, please mark my response as correct and/or helpful.

Thanks,

Suseela P.

[Suseela Peddise]

@kjain ,

Just checking on this one. 

Has this question been answered or is there more information I can help you with? 

If it's been answered, please mark my answer above as the correct one so people know this has been taken care and thread will be closed. 

Thanks,

Suseela P.

[kjain]

@Suseela Peddisetty 

I tried the code: but it did not work .

var list = $$('div[tab_caption="Vendor ID References"]')[0];
if(list.hasClassName('embedded')){
list.hide();
}

Thanks!