How to hide "Delivery Time" on my catalog items in the Self-Service Application

[bostonsnow]

Hello community,

How can I hide "Delivery time" under "Order this item" on my calalog items on the Self-Service application view? 

I've found these 2 recommendations on the community but neither of these are working for me. 

     - On the Catalog Item, set Hide Delivery Time to True.

     - From Maintain Cart Layouts - Item Ordering Widget - Uncheck "Delivery Time"

All of my cat items have their own Workflow record. I read out here that in this situation the Delivery time is controlled by the Workflow. So my questions are:

1. Is there some way I can hide "Delivery time" on the Self-Service application for all of my catalog items.

2. If not, is there a way to do a bulk change on the "Delivery time" setting on multiple Workflow records so I don't have to go in an update them one by one?

Thanks!

Mike

[Harsh Vardhan]

if you will use maintain cart layouts solution it will be not visible on catalog form. also just want to add here this will only applicable for native UI , if you want it to apply on portal form then you have to follow the below screenshot solution ( set true on "Hide Delivery time" field on your catalog item)

Service Catalog->Catalog Definitions->Maintain Cart Layouts

Once there, navigate to Target type: Browser Widget

Then choose Item Ordering Widget.

Uncheck the Delivery time checkbox.

for portal. 

[bostonsnow]

Hello Harshvardhan,

I have "Hide Delivery time" set to True on my catalog items, yet it is still showing up on catalog items in the SNOW fulfiller console under the Self-Service application. Screenshot attached. "Delivery time" is not shown on any of my catalog items on the Service Portal view, which is correct. Any other ideas?

Thanks,

Mike

[bostonsnow]

Correction to #2 in my original post:

"Is there a way to do a bulk change of 'Expected time' field on the Schedule tab of Workflow Properties?"

It looks like this is my only option to hide Delivery time.

[LJ5]

As Harshvardhan mentions, the 'Hide Delivery time' checkbox is only for the Service Portal.  If you go to Maintain Cart Layouts, you'll find the settings for the native UI.  They are completely separate from each other.