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â02-21-2022 09:17 PM
Hi Team.
I have to hide particular related list when my affected user is "abel tuter"
for that I have tried with UI policy and on-load client script even I have used on-change client script and converted into on-load client script.
That all working fine for on-change when i change the value of affected user but that all is not working for on-load when I load the form.
In PDI I am getting same issue.
My code is like below
On load client script-
UI Policy-
The name of related list I am getting from list control
Please help me here...?
Solved! Go to Solution.
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â02-22-2022 12:27 AM
function onLoad() {
ScriptLoader.getScripts(['sn_si.SecurityIncidentConstants.jsdbx'], function() {
var siConst = sn_si.SecurityIncidentConstants;
g_form.hideRelatedLists();
var group = "AFFECTED_ITEMS"; // the default
var previousIncidentId = g_user.getClientData("incident"); // previous incident user were on
var currentIncidentId = g_form.getUniqueValue(); // currently loaded incident
if (previousIncidentId === currentIncidentId) {
group = g_user.getClientData("group");
} else {
siConst.setLastRelatedList(group, currentIncidentId); // set state for the new incident
}
var lists = siConst.getList(group);
if (typeof group === "undefined" || group === "") {
g_form.showRelatedLists();
} else {
for (var i = 0; i < lists.length; i++)
g_form.showRelatedList(lists[i]);
}
// your code
var ab = g_form.getValue("affected_user");
if (ab == "62826bf03710200044e0bfc8bcbe5df1") {
g_form.showRelatedList("REL:c3979d351b310110d8de6464604bcbe0");
} else {
g_form.hideRelatedList("REL:c3979d351b310110d8de6464604bcbe0");
}
});
}
Regards
Ankur
Ankur
⨠Certified Technical Architect || ⨠9x ServiceNow MVP || ⨠ServiceNow Community Leader
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â02-21-2022 09:24 PM
Hi,
when form loads did you check that user is the one which you are using to compare
give some timeout and then compare
add your code within that setTimeout
function onLoad() {
//Type appropriate comment here, and begin script below
setTimeout(function(){
// add your logic here
}, 3000);
}
Regards
Ankur
Ankur
⨠Certified Technical Architect || ⨠9x ServiceNow MVP || ⨠ServiceNow Community Leader
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â02-21-2022 10:08 PM
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â02-21-2022 10:55 PM
Hi,
you can update the OOB one with your condition in it
Regards
Ankur
Ankur
⨠Certified Technical Architect || ⨠9x ServiceNow MVP || ⨠ServiceNow Community Leader
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â02-21-2022 11:04 PM
Hi,
Where can I add my code in that script.
I am not good in script.
please can you guide me here.?