How to set/change field value color in red by client script?
I have a client script from where iam passing some value, var test = 'please DO NOT click'; so now in the above string i want 'DO NOT' should displayed in red color? how this can be done?
Forum Posts
field is available in form design but not in form layout
Hello Everyone, I am facing weird situation where in dev instance field is available in form design and form layout. But where as in test and production it is visible in form design but not in form layout. What could be the reason for the same.
how to get value from list collector and display it in read only text box field in servicenow service portal
how to get value from list collector and display it in read only text box field in servicenow service portal using client script "Select Role Name of South Africa" is list collector and "Selected Role Name for South Africa" is text box field
Resolved! Restrict a Date Field
I have a requirement to restrict a date field. This is for a Service Catalog Item. The variable is target_date. We need to set it up so that the target date selected cannot be in the past and needs to be 30 days or greater from the current date. I...
Label Printing:- End user details from a Request or Incident
Hi All,I have only seen a handful of questions regarding this, but no real resolutions. What I would like assistance with is when a end users come to the Service Desk to leave their equipment, I would like the technician to be able to print a label d...
Resolved! Survey Frequency - Sent out when every 5th item is resolved/fulfilled/closed
Hi everyone, I have a client where I had to create a customer satisfaction survey (which is finished), but they want the survey to be sent out every 5th item that has been resolved/fulfilled/closed within the incident, requests, and work order tables...
Resolved! Troubleshooting when Flow Designer is used
Hello, As users started to use Flow designer, instead of writing simple Before business rules, users are making use of flow designer. Earlier as part of troubleshooting, Debug business rules , 'watch' field etc was used. Now its difficult to troubles...
SLA for the Problem task table
What is the difference between creating sla for "problem" table and creating sla for "problem_task" table? Which sla really shows in the problem "related list"? and why?
Resolved! Can I use Glide Record on Script of Catalog UI Policy?
Can I use Glide Record on Script of Catalog UI Policy? I was instructed not to use Glide Record, but to use Glide Ajax on Catalog Client Script. (Unable to get table record) I want to know the division of GlideRecord and GlideAjax.
Not Authorized error when creating standard change with no standard changes available
When there are no standard changes in the system yet, and an itil user clicks on Change>Create New>Standard Change, they get a "Not Authorized" message. When someone with the admin role does the same thing, they see an empty catalog. When a standard...
Create a button inside email notification by clicking on that button i should be taken to the particular record.
Hi All, I have created a custom table. and the requirement is if i submit the record in that custom table, a notification should be triggered and when i open that notification it should have a button named "take me to the record" when i click on that...
Expand and Collapse of container in Service Portal
Hi, I am trying achieve the below functionality of expand and collapse functionality of variables, can anyone please suggest how it is possible through widget. Thanks!
"Next" button is not working for particular item in a order guide in Service Portal
Hi, In a order guide 6 items is there. And this order guide is linked to the service portal. All items in a Order Guide is working fine in instance. In Service Portal other 5 items working fine. I am able to submit that 5 items in Service Portal ...
Resolved! Populate incident description with record producer variables
Hello, I am looking to populate incident description based on the variable selected from the record producer. Currently, the script is working as it should but because I have several select box type variables for zone, I am not able to get others to ...
Resolved! How can I use Markdown text in "Change Request" - "Implementation plan" text area
I want to use Markdown text in text areas in Planning section of a Change Request. How can I styled text in these text areas?
