How to Hide related list on-form load?

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lucky24
Tera Contributor

‎02-21-2022 09:17 PM

Hi Team.

I have to hide particular related list when my affected user is "abel tuter"

for that I have tried with UI policy and on-load client script  even I have used on-change client script and converted into on-load client script.

That all working fine for on-change when i change the value of affected user but that all is not working for on-load when I load the form.

In PDI I am getting same issue.

My code is like below

On load client script-

find_real_file.png

 

UI Policy-

find_real_file.png

 

find_real_file.png

The name of related list I am getting from list control

find_real_file.png

 

Please help me here...?

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Ankur Bawiskar
Tera Patron
Tera Patron
In response to lucky24

‎02-22-2022 12:27 AM

function onLoad() {
    ScriptLoader.getScripts(['sn_si.SecurityIncidentConstants.jsdbx'], function() {

        var siConst = sn_si.SecurityIncidentConstants;
        g_form.hideRelatedLists();
        var group = "AFFECTED_ITEMS"; // the default
        var previousIncidentId = g_user.getClientData("incident"); // previous incident user were on
        var currentIncidentId = g_form.getUniqueValue(); // currently loaded incident

        if (previousIncidentId === currentIncidentId) {
            group = g_user.getClientData("group");
        } else {
            siConst.setLastRelatedList(group, currentIncidentId); // set state for the new incident
        }

        var lists = siConst.getList(group);

        if (typeof group === "undefined" || group === "") {
            g_form.showRelatedLists();
        } else {
            for (var i = 0; i < lists.length; i++)
                g_form.showRelatedList(lists[i]);
        }

        // your code
        var ab = g_form.getValue("affected_user");
        if (ab == "62826bf03710200044e0bfc8bcbe5df1") {
            g_form.showRelatedList("REL:c3979d351b310110d8de6464604bcbe0");
        } else {
            g_form.hideRelatedList("REL:c3979d351b310110d8de6464604bcbe0");
        }

    });
}

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

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Ankur Bawiskar
Tera Patron
Tera Patron
In response to lucky24

‎02-22-2022 03:41 AM

try to debug it with other scripts

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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lucky24
Tera Contributor
In response to Ankur Bawiskar

‎02-22-2022 09:34 PM

Hi Ankur,

I have added my script in OOB script and now it is working.

 

find_real_file.png

Can i do that.?

Currently I have tried in my PDI , can i Update OOB script in my instance.?

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Ankur Bawiskar
Tera Patron
Tera Patron
In response to lucky24

‎02-22-2022 09:37 PM

yes should be fine.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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Nishu Saini
Kilo Guru
Kilo Guru

‎02-21-2022 09:40 PM

Hi lucky,

 

Can you share how you are populating the "affected user" during onload. Are you doing it using client script or dictionary of "affected user field"?

 

Regards

Nishu

 

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