How to identify if the incident is auto or manually assigned to the assignment group

SShiva Yadav
Kilo Explorer

Dear Expert, 

There is a requirement to take the report of all the incident which was auto assigned to the assignment group using the auto assignment rule. 

Is there any out of the box flag for identifying incident if it was auto incident to the assignment group or else how can i create a flag when incident is auto assigned to the assignment group.

Appreciate your expert advice.

Regards

SShiva Yadav

 

 

 

5 REPLIES 5

SShiva Yadav
Kilo Explorer

Experts, appreciate your support.

Regards

SShiva Yadav