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How to identify the incident ticket is created from record producer or intake module or integration or it is a stand alone incident?

Anusha M
Kilo Contributor

Please suggest me.

1 ACCEPTED SOLUTION

Mahesh23
Mega Sage

Hi,

In application navigator type "sc_item_produced_record.list" it will display all the records created from Record Producer.

find_real_file.png

Please mark my response as correct or helpful

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1 REPLY 1

Mahesh23
Mega Sage

Hi,

In application navigator type "sc_item_produced_record.list" it will display all the records created from Record Producer.

find_real_file.png

Please mark my response as correct or helpful