How to identify the incident ticket is created from record producer or intake module or integration or it is a stand alone incident?

[Anusha M]

Please suggest me.

[Mahesh23 · Accepted solution]

Hi,

In application navigator type "sc_item_produced_record.list" it will display all the records created from Record Producer.

Please mark my response as correct or helpful

[BrunoPer]

Is there any incident record flag that would help us identify it as created from a record producer? The idea is to make that confirmation from the record (xml?) and not checking a further table in the system.