How to Insert a record in scoped application from global scope

GANESH23 · ‎10-07-2020

Hi Team,

I want to insert a record in scoped application from global scope. but it is not allowing to insert due to cross scope.

can please some one help me on this.

I have return this BR on sys_email table. while met some conditions i want to insert a record in scoped application.

Thanks in Advance.

Ankur Bawiskar · ‎10-07-2020

Hi Ganesh,

so it should allow from BR also

can you try to add try catch block to check the exception thrown

try{

// your code

}

catch(ex){

gs.info(ex);

}

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Pradeep Sharma · ‎10-07-2020

Hi Ganesh - It depends on table application access setting. Details here

https://docs.servicenow.com/bundle/jakarta-application-development/page/build/applications/reference...

https://community.servicenow.com/community?id=community_blog&sys_id=44ad22a9dbd0dbc01dcaf3231f961921

GANESH23 · ‎10-07-2020

Hi Pradeep,

It have allow all application scope access in table configuration.

and cross scope access state also allowed for gliderecord.insert.

Thanks,

Ganesh.

Pradeep Sharma · ‎10-07-2020

For testing purposes can you try to create record from background script in a global scope. If that still doesn't work then please share the error screenshot.

GANESH23 · ‎10-07-2020

Hi Pradeep,

Through Background script it is working fine but from BR it is not executing

Thanks,