How to remove attachments in email without removing the record from attachements table

[GANESH23]

Hi Team,

I want to remove attchment from email while sending,at it is in send-ready state without removing the record from sys attachments table.

Thanks,

[SunilKumar_P]

Hello,

If the emails are generated from the notifications table, please check the field "Include Attachments" on the notifications.

If the email is sent using the "Email client" then you could probably have an "Business Rule" created in your system which copies the attachments to the email, you would need check and disable it.

Thanks,

Sunil

[Allen Andreas]

Hi,

Can you give a bit more information?

You want to remove the attachment from the outgoing email?

Or...you want to remove the attachment from the outgoing email...but only when the email is in a certain state?

Please mark reply as Helpful, if applicable. Thanks!

[GANESH23]

i want to remove the attachment from the outgoing email while sending and it should be there same in sys_attachment table.

[Allen Andreas]

Hi,

If you navigate to the notification you're talking about, on the what it will contain or what to send tab...there's a checkbox there that says "include attachments". Uncheck that box and it shouldn't send with an attachment.

The attachment has to live somewhere, so it'll still be associated to the sys_attachment table, but associated to whatever record it's with, but it won't send that in an email.

Please mark reply as Helpful/Correct, if applicable. Thanks!