How to limit the incident categories for Solarwinds integration in Servicenow
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09-03-2023 11:30 PM
Hi,
Im looking for some help in restricting few categories for Solarwinds integration. We are integrating Solarwinds with Servicenow for managing incident alerts. We have 10 categories (choices) available for Incident module. Only 5 of them need to be listed at Solarwinds, how can we restrict this ? any help would be appreciated.
Regards
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