How to locate 'Fire Event' actions in ServiceNow like Business Rules or Client Scripts?

lonesoac01
Giga Guru

Hello everyone,

In Flow Designer, we have the Fire Event action, which is useful for triggering registered events. However, I’ve run into a challenge: I can’t find a way to search for where Fire Event actions are used, similar to how we can search for Business Rules or Client Scripts.

Eventually, I’ll need to trace which Flow or SubFlow is firing a specific Registered Event, and as far as I know, there’s no built-in way to locate these Fire Event actions across flows.

Has anyone found a workaround or tool that helps identify where Fire Events are being triggered from Flow Designer?

Thanks in advance!

1 ACCEPTED SOLUTION

Pranesh072
Mega Sage
Mega Sage

You can use sys_hub_action_instance table - This table tracks the instances of actions used within flows and subflows. It records which actions are part of a specific flow or subflow. 

https://[instance].service-now.com/sys_hub_action_instance_list.do?sysparm_query=action_type%3D3497d750874ed510aa52c8cd0ebb35dd&sysparm_first_row=1&sysparm_view=

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2 REPLIES 2

Pranesh072
Mega Sage
Mega Sage

You can use sys_hub_action_instance table - This table tracks the instances of actions used within flows and subflows. It records which actions are part of a specific flow or subflow. 

https://[instance].service-now.com/sys_hub_action_instance_list.do?sysparm_query=action_type%3D3497d750874ed510aa52c8cd0ebb35dd&sysparm_first_row=1&sysparm_view=

Vishal Jaswal
Giga Sage

My recommendation is to raise HI Case so that support can get that answer from engineering team.


Hope that helps!