How to make a business rule of "task" table to not run for change_request table?

[Bharath kumar6]

There is a business rule called "task closer" running. 

One of the condition is when active changes to false --> state changes to "3" --> for change request table it is "Closed Successful".

I need this to stop running for "change_request " table,

[Musab Rasheed]

Hello Bharath,

Under 'when to run' tab add condition as Task type is not Change.

Mark my answer as correct or hit like based on impact

[Abhijit4 · Accepted solution]

Hi Bharath,

Modifying OOTB business rule directly is not best practice and that too on task table.

Rather, you can add your own BR to fulfill your requirement and keep its order after above BR that is more than 900. That way your BR will override changes done by above BR only on change request table.

Let me know if you have any further queries.

Please mark this as Correct or Helpful if it helps.

Thanks and Regards,
Abhijit
Community Rising Star 2022