How to make a customized field on the cmn_location table searchable

[RobertQuinn]

At the organization I work for, the customers want to have a customized field added to the cmn_location table and be able to search this.  In an effort to keep these customers happy, we added this field.

It is called Site Description, the column name is u_site_description.

When trying to add this to the service catalog, as a field for them to search for locations, it doesn't allow them to search for the information on this table.

 If a customer types the information to search in this box, it searches for the dictionary info: cmn_location.name 

[sachin_namjoshi]

This is happening since display value is set to true for name column on cmn_location table.

Change display value to true for your custom column to resolve your issue.

Regards,

Sachin

[RobertQuinn]

We will test this out and reply back with the results as soon as possible.

[RobertQuinn]

Thanks, just got back from Knowledge 19 in Vegas.  Haven't had time to look at the solution suggested yet.  Will reply after checking it out and provide feedback.