Hi, Catalogue item costs are not updated in the Service Portal.The total price is not updating when we check the checkbox variable.The price is 10. If we checked the test price, it should be changed to 10 + $24.9342 = 34.9342.But it is not updating.P...
can we call a BR from another BR?? if yes then how.can we call a schedule job from a BR?? if yes then how
Hi Team,We have a issue while sending SLA notification and it is based on relative duration, it is sending notification at percentage lower than the 50 percent but in the workflow we have added wait condition till the business percentage reaches 50%....
Hi All,I want to use the field type phone number but my country is not included in the list.How can I add a country to the list?Another question is how can I create a new type (for example: 4+ digits string ). Thanks:)
Hi Change requests not moved to review state within 1 working day from Planned End Date.state is implement Planned End Date is Completed next 1 working day it’s breach how to Create a report and what is the Conditions?
Hi All,I have a short description field and I want to set it's minimum length to 4 digits.Is there an attribute to use instead of writing a script? Thanks :))
Hi All , I have a Business rule which is running on the sysapproval_approver table , I want to update the same business rule where I want to implement the below logic : 1.Query change table with change sys id . 2.Validate change type=normal . 3.check...
Hi All,I want to add a column to the 'sys_dictionary' table.Are there any bad consequences that can be cased by this? Thanks:)
Hi, How to generate OTP in Servicenow through API... Please suggest me how to achieve it. Thanks in advance.
Hi, Catalogue item costs are not updated in the Service Portal.The total price is not updating when we check the checkbox variable.The price is 10. If we checked the test price, it should be changed to 10 + $24.9342 = 34.9342.But it is not updating.P...
Hello We have a list on the Service Portal that display's the logged in users closed tickets. Currently it is displaying the order as oldest to newest but I would like to reverse that view so it shows the newer closed tickets at the top of the list? ...
Hi can anyone help me with scenario for the case is like there is an order guide with name ' employee contractor status change' that order guide needs to be complete/ submit requests only by an process group and service now development group.. can an...
I have a requiremnt where few fields are to be created on cmdb_ci table in a new section and this section needs to be visible in all the cmdb ci child classes but I am unable to do it the,any leads would be helpful we have many ci extended tables and...
Hi Team, When we put close code as in-complete, then the next task will be in pending state, will not move to open state untill we click on Continue fulfillment on the RITM UI action. How do I get a report for all the RITM's where the Catalog task'...
Hi, I have a requirement to add a submenu in the portal. User can see the list of requested item submitted by its group.I created a database view. I can now add the filter groupuser_groupDYNAMICd6435e965f510100a9ad2572f2b47744. I am added in two grou...
