How to make a record producer/catalog item public in Service portal

[Gokul2]

Is there a way to make a record producer or catalog item available to users who doesn't have access to Servicenow? I have used this article - https://hi.service-now.com/kb_view.do?sysparm_article=KB0551300 as a reference, but seems this doesn't work in Service portal.

Thanks in advance.

[Harsh Vardhan]

I think ,that way you can't achieve it, it will ask to login into the servicenow. 

I would suggest you to make your portal page as public and add widget ( using html  + server side script ) you can fill the details into service-now table.

Make form using html and submit the details in table using server side script. 

[TJ17]

This link may help?  https://community.servicenow.com/community?id=community_question&sys_id=cef91c27db9a9f042e247a9e0f96...

[BryanS413339635]

Here is another HI article that I believe is more relevant to your issue: Unauthenticated users cannot submit catalog items on Service Portal

If my reply has helped in any way, kindly mark it correct/helpful. Thanks!