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‎06-01-2020 11:11 PM
Hi All,
In my first run script activity have a scratchpad variable(workflow.scratchpad.msgFinal) where i am storing a result. Please refer below
After this run script activity i have a notification activity where i am printing the scratch pad variable in body of the mail. And it should be look like below. Bold & Underline. I have used <b> tag and <u> tag in runscript. But am not getting bold and underline format.
Is this can be achievable only by notification script?
Regards,
Sirraj
Solved! Go to Solution.

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‎06-02-2020 01:15 AM
yahh , tested it can be used, <b> and <u> can be set using run script activity as well.
lets do one thing, would it be possible if you can break your string and hardcord some text and see if its setting correctly format or not.
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‎06-02-2020 12:30 AM
Hi,
So you are not using any event to trigger email. Just notification activity in workflow you are using to trigger
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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‎06-01-2020 11:31 PM
you can write email script as well instead of run script activity, formatting would done on email script.

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‎06-01-2020 11:33 PM
may i know what stopping you to use email script here ? any challenges are you facing in email script ? because that way it will be more simple,
Note: i dont think scratchpad can be used in notification

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‎06-02-2020 12:14 AM
Hi Harshvardhan,
I have replied to ankur. Please see the above response and advise me.
Thanks & Regards,
Sirraj

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‎06-02-2020 12:27 AM
i doubt workflow.scratchpad can be used in notification activity.