How to make multi row variable set itself mandatory

[Takumi Togashi]

Hi,

Currently, the multi row variable set itself is not made mandatory, so there is the problem that it is possible to submit and create a request item even if it is not filled in.

[Variables in a variable set can be mandatory.]

[The multi row variable set itself cannot be mandatory.]

How can I make them required?
If a catalog client script is required, I would appreciate details.

Thanks.

[Harshad Wagh]

Please check this.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0778516

Thanks

Harshad

[Ankur Bawiskar · Accepted solution]

Hi,

no script required.

Directly use UI policy and make the MRVS mandatory

Example:

Steps

1) add a UI Policy without any conditions (so that it runs onLoad) which applies on catalog item

2) Then add a UI Policy Action where you select the Multi Row Variable Set name within the Variable Name field

Select the MRVS from variables field

Regards
Ankur