How to make the assignment group mandatory

[Pooja Khatri]

Hello All ,

I have a requirement , where  I need to make the assignment group mandatory field and also when the assigned_to value changes the assignment group should become empty and it should become mandatory again.

Can anyone help me how I can configure this on the client side.

Thank You in advance !!

[Pooja Khatri]

Hi @amigujarathi  -- making the assignment group mandatory is only for a particular catalog item .. it is not for the table level change.

How Can I implement this script for the catalog item? 

[Ankur Bawiskar]

@Pooja Khatri 

you can use Catalog Client Script of type onLoad for your catalog item and then make field mandatory

It applies on Requested Item Only

Regards
Ankur

[Pooja Khatri]

@Ankur Bawiskar  

-- I have used the below onLoad client script -- and applied it to the RITM , but it doesnt show any result , it doesn't make the assignment group mandatory

Script : 

function onLoad() {
g_form.setMandatory('assignment_group', true);
}

-- Can you please help me how to resolve it.

[Ankur Bawiskar · Accepted solution]

Hi,

is the field on form or not?

please share client script screenshot

if that doesn't work then use this normal client script on sc_req_item table

function onLoad(){

	var itemName = g_form.getDisplayBox('cat_item').value;
	if(itemName == 'Your Item 1'){
		g_form.setMandatory('assignment_group', true);
	}
}

Regards
Ankur

[Pooja Khatri]

@Ankur Bawiskar 

Please find the attached snippet