How to make the attachments transfer from email to target record create using email inbound action?

[Bharath kumar6]

I need to create an inbound email action so that it creates a record in change request table.

Attachments in email -should transfer to attachments in change request record.

[Vishal Savajia1 · Accepted solution]

Hi bharath, 

This should be achieve  OOB, Please include current.update() in your script.

Please go through glidesysattachment API.

I have verified and working fine in my PDI.

[Bharath kumar6]

I used currnt.update() still not working.

[Bharath kumar6]

can you please post the screenshot of the inbound action or script....

[Bharath kumar6]

This is working with OOB email inbound action called create incident but if I try to copy the same code and same.... in everything and create new inbound  --- > It's not working.