Get a first look at what's coming. The Developer Passport Australia Release Preview kicks off March 12. Dive in! 

ITSM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! i need working example of <sp-editable-field>

Hi,       Need working example of    html//<sp-editable-field editable-by-user="data.isLoggedInUsersProfile" table="sys_user" table-id="data.sysUserID" field-model="data.sysUserModel.department"on-change="onChangeCompany" on-submit="onSubmitCompany">...

manish64 by Giga Guru
  • 3144 Views
  • 3 replies
  • 1 helpfuls

How to auto close changes older than 30 days

Hi, please assist with the below script.  I tried the below code it closes changes that are new. I want to close changes that are in 'scheduled' ,'implement' and 'review' state where the planned implementation date is older than 30 days and the relat...

Carol2 by Tera Contributor
  • 2198 Views
  • 6 replies
  • 1 helpfuls

Resolved! ATF 'Validate Outbound Email' and document ID

I made an ATF test where I submit the incident with a Record Producer and use the 'Validate Outbound Email Generated by Notification' test to see if the notification has been sent to the user. As a Source Notification I take document_id submitted fro...

Resolved! CMDB vs CMDB_CI

What is the difference between cmdb and cmdb_ci. The definitions in docs dint help me to understand. Looking forward with examples. Cheers NK

Samantha Sam by Tera Contributor
  • 3503 Views
  • 7 replies
  • 2 helpfuls

Resolved! IntegrationHub ETL --> How to activate that

Hi, I am looking to activate 'IntegrationHub ETL' but its not found anywhere. https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/product/configuration-management/concept/integrationhub-etl.html#integrationhub-etl

find_real_file.png
shank1 by Tera Expert
  • 2440 Views
  • 6 replies
  • 1 helpfuls

Resolved! Make risk assessment mandatory

What should be done to make risk assessment mandatory before triggering approvals?

Anju by Giga Contributor
  • 1852 Views
  • 1 replies
  • 1 helpfuls

deletemultiple() takes too long

I am using deleteMultiple() command in a fix script to delete unwanted records. I have nearly 200 K records in Group Member table which I don't need. I created a fix script. The Fix Script takes forever to complete. On an average it is deleting 1000 ...

Jags5 by Mega Sage
  • 3351 Views
  • 7 replies
  • 5 helpfuls

Resolved! Touch Report Question

I am a brand new admin with very little ServiceNow experience. However, I am trying to create a touch report for all incidents, tasks, and problems touched by the assignment group, Solution Center. As I want a record of everything touched by them reg...

Dave White by Tera Contributor
  • 2119 Views
  • 3 replies
  • 0 helpfuls