Hi ,I wanted to make a field 'due_date mandatory an read only in new state. So i written client script as needed but the field is only getting mandatory not read only in new state but went we open an existing problem field becomes both mandatory and ...
Hi all, I am creating dashboards in ServiceNow first time and not getting relevant docs how to start, please provide guidance. Thanks, Priya
Hi Experts i am trying to add a small image in header and footer of my service portal.for header i am trying it to be in the left corner and footer i am trying to bring in the middle.i am trying to modify the same in css property of header and footer...
Hi Experts, I need to add an alert on the load of a service catalog form and that alert has spaces and line breaks as below but when written like that on onLoad client script it does not accept spaces and the spaces I need to remove. How to show the ...
Hi Friends, While calling outbound rest message from Async business rule i am getting the below error REST Msg Outbound - RESTMessageClient : Error constructing REST Message/Method: IPinfo/GetIPInfo: com.glide.generators.InvalidGlideRecordException:...
Hello, my friendly ServiceNow community folks! I am trying to understand the best way for end-users to create "tickets" which can be reviewed prior to the item being created as an Incident, Request, Change, Problem, etc. I would like this using ITSM...
I am interested in deploying the Targeted Communications application to key business stakeholders for HR, IT, etc comms. In order for this to be effective for us, we would need the email to appear to originate from various internal mailboxes (IT Comm...
Hi every one, how to create scripted rest API and test with postman , Please help me out
Hi All, I wanted to know is there any way to achieve the glide_list functionality in catalog item? I know that adding the attribute glide_list in variable attribute of type list collector does it. But then, it does not add the add the functionality o...
Hi All, When i m submitting PC ordering through record producer always i m getting following Error which is in screenshot... Find the attached screenshot.... Thanks in advances..
Hi Everyone, I am integrating Servicenow to IGC(Which is 3rd party Application) through Servicenow Workflow. i am able to pass all the field values into IGC,but due_date value is not passing to IGC(showing error:Unable to parse the Date Format) Date ...
Good afternoon, I wanted to use Grammarly when creating tickets in service now. I followed the steps in the below post, https://community.servicenow.com/community?id=community_blog&sys_id=473deae5dbd0dbc01dcaf3231f9619ec&view_source=searchResult I...
In ServiceNow there is the ability to create an Outage ticket, based off an Incident/Problem/Change ticket. Does ServiceNow give the ability to send out multiple notifications. What I am looking for is to see if it is possible to send out an email ...
Hi all, I am setting up a new business group in ServiceNow, when someone emails their address, it create Incidents from these email addresses. Currently we have inbound actions to create a CALL if someone emails the Service Desk (let's say 'email1@...
Just double-checking that I've not missed something OoB...I would have thought that it were an OoB behaviour that Calls can be linked to existing Incidents and to be able to see OoB a related list for 'Calls linked to this Incident'. Have I missed so...
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