How to make the same person as Approver on RITM, who closes the REQTASK in Workflow script?

[AbdurRahmanSnow]

Good morning.
On a Catalog Form, I have a Workflow. The requirement is on RITM, whenever the person closes the REQTASK, the same person should be added the Approver on RITM.
How can we do this? Through User Approval - Run script? (Screenshot below). Instead of Group approval, I want the same person who closes the REQTASK to be the approver on RITM, so that, once he approves, the next stages in Workflow proceed.

[Murtaza Saify]

Using a Business Rule

1. Create a Business Rule on the sc_task table (which includes REQTASK):

   • Name: Add Approver on RITM when REQTASK is closed

   • Table: Task (sc_task)

   • Advanced: Checked

   • When to run: After

   • Conditions:

     • state changes to Closed

     • sys_class_name is sc_req_item (to ensure it's a REQTASK)

   • Script:

     javascript

     Copy

     (function executeRule(current, previous /*null when async*/) {
         // Get the RITM (Requested Item) record
         var ritm = new GlideRecord('sc_req_item');
         if (ritm.get(current.request_item)) {
             // Add the user who closed the REQTASK as an approver on the RITM
             var approval = new GlideRecord('sysapproval_approver');
             approval.initialize();
             approval.setValue('sysapproval', ritm.sys_id); // Link to RITM
             approval.setValue('approver', current.closed_by); // User who closed the REQTASK
             approval.setValue('state', 'requested'); // Set approval state
             approval.insert();
         }
     })(current, previous);

2. Activate the Business Rule:

   • Ensure the Business Rule is active and runs in the appropriate scope