How to map field value from portal to backend table field

Harshal Gawali
Giga Guru

‎09-19-2022 02:52 AM

Hello Everyone,

I am new to ServiceNow portal scripting. I have a requirement where I need to set region value to short_description field of "wu_appointment" table.

find_real_file.png

As per above snippet, End user will select the region for the cancellation of an appointment and it should autopopulated in the short_description field of "wu_appointment" table.

Following OOB widget and ng template are used for this functionality.

Widget :- Appointment Booking - Reselect

Ng Template :- appointment-cancel-modal

Can anyone know how to achieve this?

Any help would be appreciated.

Thanks,

Harshal.

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rubina khatun2
Tera Expert

‎09-19-2022 03:13 AM

Hellow current.short_description(replace with correct variable name on RITM record) =producer.short_description(replace with variable name on record producer); Please mark my answer correct if it is resolve your query .
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Harshal Gawali
Giga Guru
In response to rubina khatun2

‎09-19-2022 03:17 AM

Hello Rubina,

Thanks for the reply. It is not related to catalog item. It is ServiceNow walk-up experience application requirement.

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