How to Map variables of RITM Table to fields in INCIDENT in javascript

[Priya1111]

HI All,

Could you suggest javascript code to how to Map variables present in RITM  to fields in INCIDENT table.

Thanks

[Ankur Bawiskar · Accepted solution]

Hi,

script should work fine provided

1) the variable on RITM is correct and refers to cmn_department

2) you should insert() and not update

var rec = new GlideRecord('incident');
rec.initialize();
rec.department= current.variables.department;
rec.insert() ;

Regards
Ankur

[Priya1111]

HI Ankur, 

Thanks Much It Worked!!

Regards