How to modify Quantity field from drop-down to integer/string type in 'Add to Cart' in ServiceNow native view

Vishu
Tera Contributor

I want to modify quantity type from drop-down to integer/string type so that user can input the quantity of items to be added into cart while requesting for item. Currently, ServiceNow is offering drop-down up to 10 items to choose as quantity. our scenario demands customer to input values like 20,50,100 etc to place bulk order. I tried to modify the OOB UI macro 'sc_cart_main' but not able to change anything.

The other related thread in community didn't solve the purpose. Kindly help.

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7 REPLIES 7

Hi Ankur, I agree but sometimes the requirements are such to add more functionality for end user. I was able to modify it on portal but unable to do so for native view.

 

The end user should be allowed to input any number value (supposedly an upper limit will be put for ex, 250) while ordering any item and the drop-down choices won't serve this purpose.

 

Thanks

Vishu

Facundo3rd
Tera Contributor

Hi Vishu. Do you solve this? I have the same requirement so if you can guide me, I really appreciate it. Thanks in advance