How to modify Quantity field from drop-down to integer/string type in 'Add to Cart' in ServiceNow native view
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-09-2020 03:56 AM
I want to modify quantity type from drop-down to integer/string type so that user can input the quantity of items to be added into cart while requesting for item. Currently, ServiceNow is offering drop-down up to 10 items to choose as quantity. our scenario demands customer to input values like 20,50,100 etc to place bulk order. I tried to modify the OOB UI macro 'sc_cart_main' but not able to change anything.
The other related thread in community didn't solve the purpose. Kindly help.
- Labels:
-
Request Management
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-17-2020 02:49 AM
Hi Ankur, I agree but sometimes the requirements are such to add more functionality for end user. I was able to modify it on portal but unable to do so for native view.
The end user should be allowed to input any number value (supposedly an upper limit will be put for ex, 250) while ordering any item and the drop-down choices won't serve this purpose.
Thanks
Vishu
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-10-2022 01:22 PM
Hi Vishu. Do you solve this? I have the same requirement so if you can guide me, I really appreciate it. Thanks in advance
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-28-2023 10:32 AM
Here's a post that might help: Solved: Catalog Item Free Text Quantity Field - ServiceNow Community