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05-01-2018 05:49 AM
My request is: i would like to see software installation records under Computers(cmdb_ci_computer) table of related list table Software installations....
In Both tables - Related list table is same (software installation)
Condition: computer table of record name and Arrived computer of record name if it match then only move related table records from Arrived computer table related record's..
howcan i do it..
My script is not working....Schedule Jobs
var comp = new GlideRecord('cmdb_ci_computer');
comp.addQuery('u_computername',current.sys_id);
comp.query();
while(comp.next()){
var arc = new GlideRecord('u_arrived_computers');
arc.addQuery('name',comp.name);
arc.query();
if(arc.next()){
var soft = new GlideRecord('cmdb_sam_sw_install');
soft.addQuery('u_computername',arc.sys_id);
soft.query();
while(soft.next()){
gs.log(soft.getRowCount());
soft.u_computername= comp.sys_id;
soft.update();
}
}
}
Here , if you click on computer name it is navigated into Arrived computer table..
i wanna see installations record under computer record
if you wanna more information i can explain you clearly .....
please help me here, where i am going wrong here
Solved! Go to Solution.

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05-02-2018 01:15 PM
So every time you insert or update computer, it will query the software installation table with computer name field in software installation same as the name of the computer you are creating.
var software = new GlideRecord('cmdb_sam_sw_install');
software.addQuery('u_computername.name',current.name);
software.query();
while (software.next())
{
// If it finds the records, it will update the existing archived computer name with the new computer name
software.u_computername = current.sys_id;
software.update();
}
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05-01-2018 04:01 PM
can i expect any updates Sanjiv!

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05-01-2018 04:23 PM
Create a Relationship record under system definition.Name it as Computer to Software Installation
Applies to table is Computer table and Queries from table is Software Installation
Then in the script section write
current.addQuery('u_computername',current.u_assets);
Save this relation. And then open the form layout for cmdb_ci_comp table and click on Configure->Related List and add Computer to Software Installation you created.
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05-01-2018 09:34 PM
computer record: TT-MELIE , created related this installation records are 115
but in u_assets i have takedn: RQ-NOGENEROSO , this total installation records are 144
i request you here, is it possible to maintain both names should be same
if we create a record in Computer table with TT-MELIE then display TT-MELIE name in u_assets field if TT-MELIE is available in Hardware table other wise it should be empty.

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05-02-2018 11:07 AM
You can write a business rule on Computer table to do that. onBefore Insert/Update Business Rule
var asset = new GlideRecord('alm_hardware');
asset.addQuery('name',current.name);
asset.query();
if (asset.next())
{
current.u_asset = asset.sys_id;
}
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05-02-2018 11:11 AM
Hi Sanjiv,
Thanks for your reply..
instead of all this relation list setups, can we copy/move hardware records of installtions records into Computer record???
is there any chance using with script? because based on computer names and related list Software installation records should display counting in Software counter
By using this Relatedlist "computer to Software installations" counting is not geeting into Software coutnter