ITSM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

How to make character limit max 1000 in Multi Line text variable.

Hi All, I want to set character limit maximum 1000 on one Multi Line text variable. I have used max_length=1000 in variable attribute but it didn't worked. I have also used one client script found on community that also didn't worked. It is just show...

Brijmohan by Tera Contributor
  • 2889 Views
  • 8 replies
  • 2 helpfuls

Sample BA workbook needed

Hello all, Please who has a link to any sample ServiceNow Business Analyst Workbook or requirement documentation. I.e A sample workbook for Service catalog that contains, the form fields and variables, the UI design of the form, the workflows etc.

Labimzzzz by Tera Contributor
  • 282 Views
  • 1 replies
  • 0 helpfuls

Resolved! Hint on catalog variables

Do we have anything similar to Hint functionality , for catalog variables . I already have some content in Help Text. So , wondering if there is anything similar to HINT.

Kumar38 by Kilo Sage
  • 1469 Views
  • 3 replies
  • 2 helpfuls

Resolved! Making fields mandatory after clicking UI action and change the state

Hello experts.Any help appreciated.  Add two fieldsExpedite_code (u_expedite_code)Employee RelationsRegulatory ComplianceSecurityExpedite_justification (u_expedite_justification)Create UI action link “Expedite” (available to demand coordinators group...

shaik23 by Tera Expert
  • 1069 Views
  • 4 replies
  • 3 helpfuls

How to make field Dependent in UI Page .

I have a requirement on UI Page. There is three fields like Category, Subcategory and Item. I want the dependency between these fields like Subcategory should be dependent on Category and Item should be dependent on Subcategory. I have tried all the ...

NittuS_0-1667669725978.png

Resolved! Reference field dependency in UI Page

Greetings Everyone!   I have   a catalog item and have a classification Field( Variable) which is reference to custom table ( Classification). I have created a UI page in my Catalog Item with Group Roles and User ID.   Now, the Group Role is referenc...

$5B313F746E4BCC9B.jpg

Anyone using Service Creator?

I have used Service Creator earlier with good success.But it seems that Service Creator is kind of forgotten in ServiceNow.Is there anyone that is using Service Creator? I think ServiceNow has forgotten to update Service Creator so it can work with E...

Damhoej by Giga Guru
  • 289 Views
  • 1 replies
  • 0 helpfuls

Resolved! Catalog builder preview button

Hi,It seems that the preview button on Catalog builder does not appear for all users.is there a simple way to give access to it ? Regards,

NicoGabce_0-1718696090330.png
NicoGabce by Tera Contributor
  • 691 Views
  • 2 replies
  • 1 helpfuls

converting request from incident using ui action

We have a catalog item for example 'request anything'. Manually to create a request for this catalog item after mentioning all the mandatory field details we need to click on 'proceed to checkout' and the need to click on 'checkout' to submit a reque...

abhisek by Tera Contributor
  • 903 Views
  • 8 replies
  • 0 helpfuls

Change request mandatory field while approving a request

Hi all,im currently working on a customized field requirement of a Change form.The conditions are 1) should create a new mandatory field and it should be editable to only certain group members only. (Created ACL for the same already)  2) In the Autho...

ZiaR by Tera Contributor
  • 389 Views
  • 1 replies
  • 0 helpfuls

Resolved! Running a Report for Approval Requests

Hello Community - I'm stuck on a report that I'm trying to run. I need to run a report that shows Approvals that exceed a certain amount of time (in this case 48 hours [if feasible in business days]) after the approval is created. I was thinking I wo...

BH14 by Tera Contributor
  • 669 Views
  • 1 replies
  • 1 helpfuls