How to open RITM and SCTASK when running Open a Catalog Item (SP) via ATF
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03-30-2022 10:37 PM
I am trying to run an ATF scenario where Open a Catalog Item (SP) and have a Order a Catalog Item (SP) as submit.
When we open an existing record, it fails to open SC_TASK
Any ideas?
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03-31-2022 05:30 PM
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03-31-2022 07:52 PM
You need to open existing record by giving condition as RITM sysId
can you share your steps
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-03-2022 05:38 PM
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04-03-2022 08:31 PM
Hi,
you want to open catalog task or RITM form?
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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08-23-2022 04:00 AM
In the same scenario, I have to open both the SCtasks simultaneously and I have to close them. How to do that in the ATF?