How to Open submitted catalog item by using ATF
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07-16-2018 10:08 PM
Hi All,
I have submitted one catalog item through ATF, then i am trying to open submitted request by using out put variable in ATF but where is showing on error like as "you are not authorized to open record" even though having ATF all three roles. Finally i am trying to open submitted request manually but that request number also not showing to me.
can any one help me how to open request through ATF.
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07-17-2018 07:14 AM
Hello,
Are you using the "Open an Existing Record" Test step with Document id as record input?
Either-way it seams that the user is missing roles to grant access to the record?
Are you able to verify this? (Ex. manually impersonate the user after security debugging is switched on.)
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08-15-2018 03:00 PM
Hi @Christian,
I have created a simple test for a catalog item with four variables.
1. Open a Catalog Item <my cat item> works...
2. Set Variable Values <set values for my vars> works...
3. Order Catalog Item <assert success> works....
Now I'm trying to open the sc_req_item that was generated...
4. Open an Existing Record
- table = sc_req_item
- Record click the black button and only have two possible choices
- Step 3: Order Catalog Item > Cart
- Step 3: Order Catalog Item > Request
ISSUE: both of these choices have nothing to do with the sys_id of the sc_req_item that was generated in Step 3. I cannot seem to figure out how open the catalog item I just created.

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08-18-2018 05:17 AM
Hello,
The Output of that step will be the request_id. (Sys ID for the Request)
So if you instead use "Open an Existing Record", on the Request table [sc_request], this should work.
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08-20-2018 01:01 PM
Yes I'm seeing that... but I want to do some validation on the sc_req_item.... so does that mean I have to create some custom Server Step in order to get to that record....
Ultimately, after creating a catalog request with a single item I want to get some information from the generated sc_req_item.
1. Would like to verify the Variable Editor Fields on the generated sc_req_item. On UI Policies we now have the ability to scope them for front-end, item or sc_task. So if I have a UI Policy that applies to sc_req_item I want to validate the UI Policy applied: e.g. Read Only.
2. I want to verify the approval records are correctly assigned to the correct individual / group and to approve the the item so the workflow can continue.
3. I want to verify the assignment group of generated sc_tasks and then close them so the workflow can resume.
Thanks,
-e