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05-12-2020 10:49 PM
Hi,
I am trying to order a Service Catalog item using REST API Explorer.
But I don't know how to set values in REST API Explorer.
So please let me know what value to enter in "Path parameters" and so on.
Regards,
bunai
Solved! Go to Solution.
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05-12-2020 10:59 PM
Hi,
please check below steps:
1) from left nav open REST API Explorer
2) from namespace select -> sn_sc
3) select buy item API
4) give sys_id of the catalog item
5) give body as RAW JSON; ensure you give your variable names; I have given group with value as group sys_id
{
'sysparm_id': 'a96250e407d01410540bf2508c1ed014',
'sysparm_quantity': '1',
'variables':{
'test': 'hello',
'group': 'd625dccec0a8016700a222a0f7900d06'
}
}
Buy Item (POST) -> give sys_id of the catalog item in the URL
https://instanceName.service-now.com/api/sn_sc/servicecatalog/items/a96250e407d01410540bf2508c1ed014/order_now
Request Body: highlighted in bold is sys_id of catalog item
Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-12-2020 10:59 PM
Hi,
please check below steps:
1) from left nav open REST API Explorer
2) from namespace select -> sn_sc
3) select buy item API
4) give sys_id of the catalog item
5) give body as RAW JSON; ensure you give your variable names; I have given group with value as group sys_id
{
'sysparm_id': 'a96250e407d01410540bf2508c1ed014',
'sysparm_quantity': '1',
'variables':{
'test': 'hello',
'group': 'd625dccec0a8016700a222a0f7900d06'
}
}
Buy Item (POST) -> give sys_id of the catalog item in the URL
https://instanceName.service-now.com/api/sn_sc/servicecatalog/items/a96250e407d01410540bf2508c1ed014/order_now
Request Body: highlighted in bold is sys_id of catalog item
Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-12-2020 11:29 PM
Hi,
Thank you for your detailed explanation!
I would like to ask you in addition. Where should I describe "5)"?
Regards,
bunai
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05-12-2020 11:39 PM
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05-12-2020 11:56 PM
Hi,
Thank you for your quick response!
I understand!
By the way, could you tell me how to set the variable of the Catalog Item when inputting it to the Builder?
I'm sorry to ask you many questions!
Regard,
bunai