How to order Catalog Items from REST API Explorer?

bUnAi · ‎05-12-2020

Hi,

I am trying to order a Service Catalog item using REST API Explorer.

But I don't know how to set values in REST API Explorer.

So please let me know what value to enter in "Path parameters" and so on.

Regards,

bunai

Ankur Bawiskar · ‎05-12-2020

Hi,

please check below steps:

1) from left nav open REST API Explorer

2) from namespace select -> sn_sc

3) select buy item API

4) give sys_id of the catalog item

5) give body as RAW JSON; ensure you give your variable names; I have given group with value as group sys_id

{
       'sysparm_id': 'a96250e407d01410540bf2508c1ed014',
       'sysparm_quantity': '1',
       'variables':{
       'test': 'hello',
       'group': 'd625dccec0a8016700a222a0f7900d06'
       }

}

Buy Item (POST) -> give sys_id of the catalog item in the URL

https://instanceName.service-now.com/api/sn_sc/servicecatalog/items/a96250e407d01410540bf2508c1ed014/order_now

Request Body: highlighted in bold is sys_id of catalog item

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Jessica 001 · ‎02-22-2024

@Ankur Bawiskar you know if consuming this service catalog api [https://instancename.service-now.com/api/sn_sc/servicecatalog/items/{sys_id}/order_now
is possible no "result" return a ritm sys_id or change the sysparm_fields as the tables api ?
Currently this api return a req number and req number sys_id, but I need ritm sys_id

So thank you,

Jessy

Ankur Bawiskar · ‎02-22-2024

@Jessica 001

I don't think you can modify that as it comes from platform level.

you get REQ number then query RITM with this REQ and get the ritm sysId

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Jessica 001 · ‎02-22-2024

@Ankur Bawiskar I needed to send it to another system, but I hope I can do it with another post for them.
Anyway thank you again.

Jessy