how to populate list of incidents created by an user

Sweety11
Kilo Contributor

‎04-28-2022 04:25 AM

Hi all,

I have created some variables into catalog item, in those incident list will be one which is of list collector type. I have a requirement that, need to display all the incident numbers which are created by a particular user.

More clear when ever I change the requested_for, that particular user incidents should display.

Can anyone help with to do it. 

Thanks in advance,

Sweety.

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Jan Cernocky
Tera Guru
In response to Sweety11

‎04-28-2022 02:45 PM

Hi,

the code looks ok to me. Make sure the client script UI Type is set to All.

Otherwise - do you get any error or what is happening? The fields are called as in the script? (requested_for, incidents_list)

Add some logging to the script include, e.g. in the while loop, something like:

while (incGR.next()) {
   gs.info(incGR.getDisplayValue());
   incList.push(incGR.getUniqueValue());
}

to check if you are getting what is expected