How to redirect to ticket page

Shaik22
Tera Expert

Hi,

I'm raising a request from portal but it is redirect to catalog home page.

find_real_file.png

But i need to redirect to ticket page like below.Please help me where should i change?Thanks

 

find_real_file.png

6 REPLIES 6

Tapish Sharma1
Kilo Sage

Hi,

please check "Page route maps". Type Page route maps in navigator and check which are true for in your case and modify accordingly.

 

find_real_file.png

 

 

Kindly mark helpful/correct if this helped

 

 

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

Is this for catalog item or record producer?

Did you check Page route map for your service portal?

What's configured there?

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Shaik22
Tera Expert

It is Service catalog.

where should i change in page route maps.

Hi,

search for your portal first there

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader