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How to redirect to ticket page

Shaik22
Tera Expert

Hi,

I'm raising a request from portal but it is redirect to catalog home page.

find_real_file.png

But i need to redirect to ticket page like below.Please help me where should i change?Thanks

 

find_real_file.png

6 REPLIES 6

Shaik22
Tera Expert

I need Route from 'sc_cat_item' to 'sc_request' but it is from 'sc_cat_item' to sc_home.There is no route like this in page route maps.

Hi,

Did you search in that table?

Also is this for record producer or catalog item?

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader