How to make a catalog item public in servicenow?

[Bharath kumar6]

I need a catalog item to be made public like even without users logging in to servicenow, they should be allowed to submit the request.

Can I get the detailed explanation of how to achieve this.

[Ankur Bawiskar · Accepted solution]

Hi,

check this

Unauthenticated users cannot submit catalog items on Service Portal

Regards
Ankur

[Bharath kumar6]

Hi @Ankur Bawiskar ,

How do I navigate to these records.

Can you please help me with the table name.

[Ankur Bawiskar]

Hi,

all of those can be found in scripted rest api -> scripted rest resources

sys_ws_operation

https://instanceName.service-now.com/sys_ws_operation_list.do?sysparm_query=nameLIKEBuy%20Item%5EORnameLIKESubmit%20a%20Record%20Producer%5EORnameLIKEValidate%20variable%20Regex%5EORnameLIKECheckout%20order%20guide%5EORnameLIKEVariable%20display%20value%5EORnameLIKECheck%20requested%20for%20delegation&sysparm_view=

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards
Ankur

[Bharath kumar6]

Hi @Ankur Bawiskar , thanks for the help.

I will do it, once I complete the full procees.

Another question :

I have a reference field in the catalog item referencing to "u_store" table.

And a user should be able to select in the reference field. I have made all fields public for read, write and create.

Still I am not able to select in this field. Showing no matches found.