Hello Experts, Please help me to resolve this. Change was rejected and there are still existing approvals that were not cancelled. These are individual (manual) approvals that were added it didn't cancel them. Thanks,Nani.
Hello,This is my first training on the ServiceNow, so i want to delete all the record from location table and import new record, but i can't delete all the record because of this message:"Delete of 615 North Bush Street, Santa Ana,CA not allowed beca...
Hi,When we try to open tickets in chrome, some times it is taking long time to open and giving the popup indicating 'page unresponsive' you can wait for it to become responsive or exit the page.Any suggestions will be helpful on this.
Is it safe to assume that if I am able to activate a plugin in production there is no cost associated? Is there any information that will help to determine if there is a cost?I am looking to activate the Change Management - Standard Change Catalog P...
I want to be able to create either an Enhancement or Defect, and possibly a Change Request, off of the sctask, and I want the information on the sctask to populate in the new ticket.Has anyone done this, or can start me in the right direction?Thanks!
Can someone provided examples of what a fixed asset is? The documentation provides a definition but no real examples: A fixed asset is a container that holds one or more individual assets, including hardware or software assets.An example of a fixed...
I am planning to upgrade my live instance from Helsinki to Kingston. However, i did the first test upgrade in Dev Instance and i found out that the logic below do not work again in forms1. When i pick no from the option button it will hide the contai...
Hello SN Comm,I was wondering if anyone out there uses HR Case Management - and if so, has anyone added Case Resolution features to their form? I am looking for ideas!Currently within our Production instance, I have an Accept/Reject Email Notificatio...
Hi, I have a script include I have used to filter the task list eg. sys_id is javascript:assignedIsGroupManager() Can I use this same filter on an SLA stop condition? I have tried it by entering the same on the SLA definition but it is not having t...
Hello,I have a requirement where there are 15 'A' fields A1 A2 A3 .....A15in the Same way 15 'B' fields B1 B2 B3 ...B15All these fields rely on same form, user needs to enter these fields and all are String fields which holds some numbersA Fields mus...
I have an incident where someone added a comment, but we cannot determine who. The Notes show that an email was received for the incident. I'm assuming that it came as a reply to a notice to the Assignment Group because there is a watermark at th...
Occasionally we will assign an Incident, Problem, Change to the Assigned To prior to choosing an Assignment Group. Once the Assigned To is populated I would like to filter the Assignment Group list to include only Groups that the Assigned To is a m...
We would like to sent reminder to the assigned to person 15 minutes prior to each change request planned start time. Eg.Change request planned start date/time is 02-06-2018 08:00 PMWe would like to sent reminder to the assigned to person at 02-06-201...
Dear All,I am trying to increase the field length to some 3000 characters for a field.Will it affect the Database storage space ?If for some records, there is no values mentioned (Empty value in that field) will it occupy the same space in database ?...
How to hide or remove quantity field from service catalog for specific catalog items?
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