How to remove roles from ACL?

Rose17
Tera Contributor

‎02-09-2022 05:05 AM

Hi,

I have ACL- incident.*, type- record, operation- read.

Roles- itil, sn_incident_write

I want to remove the above roles from the ACL.

But i am not able to see the option to remove.

Also all the fields of ACL records are read only.

Could someone help me to resolve this?

@Ankur Bawiskar Your help is highly appreciable.

Thanks in advance.

Labels:
0 Helpfuls
  • 864 Views
7 REPLIES 7

AnirudhKumar
Mega Sage
Mega Sage

‎02-09-2022 05:08 AM

Click the red X mark before the role record

0 Helpfuls

Rose17
Tera Contributor
In response to AnirudhKumar

‎02-09-2022 05:12 AM

I canot see the X mark.

0 Helpfuls

Jaspal Singh
Mega Patron
Mega Patron

‎02-09-2022 05:12 AM

Hi,

 

You need to do an Elevate Role. To the top right click at your name. There you will find Elevate Role option.

Note: It is valid only for a session.

 

0 Helpfuls

Rose17
Tera Contributor
In response to Jaspal Singh

‎02-09-2022 05:41 AM

When i elevate role, i see the role 'workspace_list_admin' instead of security_admin. That is the reason i am not able to remove roles.

Any other solution?

0 Helpfuls