Hi, i have a problem record where the incidents got attached to it I want to remove the incidents for the problem record from the related list but I could not find the edit option to remove the incidents
Hi @Vamshi Krishna2 ,
Ok, then please right click the header in the incidents related list:
and choose "list control".
Afterwards remove the check mark in "omit edit button" and press update
Afterwards you will have the possibility to edit in the related list:
f my answer helped for a resolution to your question, please mark my answer as accepted solution and give a thumb up.
Best Regards
Anders
By the way @Vamshi Krishna2 ,
If you want to add the remove incident to the drop down list, you just need to add an UI action with following settings:
Then you can chose by yourself, if you would like the option by UI button or UI action in the drop down list.
f my answer helped for a resolution to your question, please mark my answer as accepted solution and give a thumb up.
Best Regards
Anders
Hi @Vamshi Krishna2 ,
There is no edit menu.
Instead you need to mark the incident to the left square box, and select remove incident from drop down menu:
If my answer helped for a resolution to your question, please mark my answer as accepted solution and give a thumb up.
Best Regards
Anders
Hi Anders,
Remove incident option was not visible here
