How to restart a workflow from UI action

[Yashaswini]

Hi,

Could you please tell me how to restart a workflow from UI action?

Have used below script:

UI Action

Table:sc_req_item

new Workflow().restartWorkflow(current, true);
current.state = '1';
current.update();
action.setRedirectURL(current);

This script restarts the workflow,but the issue is if there are 2 levels of approval and 1st level of approval is approved and 2nd is requested, when this UI action button is clicked 1st level of approval is still in approved state. I want to restart the approvals as well.

Kindly request you to suggest solution for this.

Regards,

Yashaswini

[Pradeep Sharma]

Hi Yashaswini,

Here you go.

  new WorkflowApprovalUtils().cancelAll(current, comment);
      new Workflow().restartWorkflow(current);
current.state = '1';
current.update();
action.setRedirectURL(current);

[Pradeep Sharma]

If the above doesn't work then try this

new Workflow().cancel(current);
new WorkflowApprovalUtils().cancelAll(current, comment);
new Workflow().restartWorkflow(current);
current.state = '1';
current.update();
action.setRedirectURL(current);

[Yashaswini]

Thanks for replying.

Have tried both the codes. Workflow is restarted but approvals are not reset.

Regards,

Yashaswini

[Pradeep Sharma]

Try with below code.

var approvals = new GlideRecord('sysapproval_approver');
approvals.addEncodedQuery('^sysapproval=' + current.sys_id + '^ORdocument_id=' + current.sys_id);
approvals.query();
while(approvals.next()){
	approvals.state = 'not requested';  
	approvals.comments = 'This approval was manually reset';
	approvals.update();
}

//Which workflow are we working with?
var thisWorkFlow = '';
var whichWorkFlow = new GlideRecord('wf_context');
whichWorkFlow.addEncodedQuery('id='+current.sys_id);
whichWorkFlow.setLimit(1);
whichWorkFlow.query();

if(whichWorkFlow.next()){thisWorkFlow = whichWorkFlow.workflow_version.toString();}

//Now delete the current workflow
new Workflow().deleteWorkflow(current); 

//Reset this record back to not requested and a draft state
//Finally, restart the workflow
if(thisWorkFlow!=''){
	var wf = new Workflow();
	var context = wf.startFlow(thisWorkFlow, current, current.update());
}
current.approval = 'not requested';
current.state = '1';//Draft
current.update();
action.setRedirectURL(current);