How to restrict specific group incidents to only its group members and the creator

[Sowmya20]

Hi,

Restrict specific group incidents to only its group members and the creator to search/read the incident.

I'm trying below ACL to restrict but not working

Condition:

Assignment group is "Restricted group name"

Script:

gs.getUser().isMemberOf('811b20e21b72e700755b8480cd4bcb4a');

Please help.

Thanks,

Sowmya

[Dr Atul G- LNG]

Hi @Sowmya20 

How to restrict a specific group incidents to only its group members

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0790987

Instead of ACL use BR, as mentioned in above link.

[Sowmya20]

I tried above suggested article. But still not working.

[Dr Atul G- LNG]

Any error you are geting?

[Sowmya20]

Not getting any error.. 

Please find below Business Rule.

Table: incident

Filter Condition: assignment is "restricted group name"

Condition: !gs.getUser().isMemberOf('restricted group name') 

Script: 

(function executeRule(current, previous /*null when async*/ ) {
var grp = current.addNullQuery('assignment_group').addOrCondition('assignment_group','!=','811b20e21b72e700755b8480cd4bcb4a');
})(current, previous);

Before Query

Test:

I have impersonated other than this Assignment group able view the ticket.