How to Restrict the incidents are visible only for particular Group member?

Meena4
Tera Contributor

Hi,

 

How to Restrict the incidents are visible only for particular Group member and it will not be visible to other Users?

4 REPLIES 4

Ankur Bawiskar
Tera Patron
Tera Patron

@Meena4 

there is already 1 out of the box query business rule on incident table.

you can enhance it, also remember there are table.None READ ACL which you will have to update

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar  Thanks for reponding. There are many Read ACL for Table.None    Which one needs to update? 

Do we need to update both ACL and BR?

@Meena4 

you can create a new table.None for your requirement.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

yes. I have created and added the below script. But not working.

 

if (gs.getUser().isMemberOf('9fb93512c340221043665242b40131c2')) {
answer=true;
}else{
answer=false;
}